800-231-5200

Privacy Policy

Introduction

Med Source MI, LLC (“Company” or “We”) respects your privacy and we are committed to protecting it through our compliance with this policy. This policy describes the types of personal information we may collect from you or that you may provide when you visit our website www.medsourcemi.com or use our services and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect on this website, via our portals, via email, through online applications, offline, or through any other means (collectively, “Website”).

It does not apply to:

Information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Protected health information.
Publicly available information from government records (not considered “personal information”).
Deidentified or aggregated consumer information (not considered “personal information”).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features/register on the Website, transact any business through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

Individual Consumers

We are not a consumer-facing company, and our Website is not intended for individual consumers. Rather, our Website is intended for the businesses with whom we contract or market our services. We do not knowingly collect personal information from individuals who are not representatives of our customers, or our potential customers. If you are not a representative of a customer or potential customer, do not use or provide any information on this Website or on or through any of its features/register on the Website, transact any business through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information inadvertently, we will delete that information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

by which you may be personally identified, such as name, postal address, e-mail address or telephone number (“personal information”);
that is about you but individually does not identify you; and/or
about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies. We or our service providers may collect information in this manner.
Through our service providers, including those that provide services such as data hosting, cybersecurity, data analytics, operating systems and platforms, or other services that help us maintain, provide, protect, and improve the Website.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to any web portal or other service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website.
Records and copies of your correspondence (including e-mail addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your requests.
Referral requests and/or business inquiries made through our Website. Notwithstanding anything to the contrary, you agree that any such requests are also governed by the terms of our Terms of Service located at medsourcemi.com (the “Terms of Service”).

If the Website permits, you also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Usage Details, IP Addresses and Cookies

As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system and browser type.

This information helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies) A cookie is a small file placed on the hard drive of your computer. Our Website does not currently recognize “Do Not Track” signals. However, you may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your accounts/subscriptions.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, advisors and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. We work with a variety of service providers, including those that provide services such as data hosting, cybersecurity, data analytics, operating systems and platforms, or other services that help us maintain, provide, protect, and improve the Website.
To a buyer or other successor in the event of or assessment of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it. For example, if you give us information to make a referral through the Website, we will transmit the contents of that form for the purpose of scheduling a referral.
For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use, Terms of Service and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, our clients or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction.

More Information for California Residents

The following disclosures are required by the California Consumer Privacy Act (“CCPA”) and are intended to supplement the information above. For information about your choices regarding your personal information, please see the “Choices” section, below.

In the 12 months preceding the date of this notice, the Company has collected information that falls into the below categories:

identifiers such as your name, address, phone numbers, or IP address;
personal information categories listed in the California Customer Records statute;
age, gender, or other protected classifications (certain protected classifications that you provide may be considered “sensitive” personal information),
commercial information, such as past purchases;
internet or other electronic network activity information, including how you interact with this Website;
geolocation data, such as the location of your device or computer; and/or
inference data, such as information about your preferences.

The Company intends to retain these categories of personal information for as long as reasonably necessary to achieve the business purposes for which they were collected.

In the 12 months preceding this notice, the Company:

has disclosed all of the above categories of information for business purposes identified in “How We Use Your Information” and “Disclosure of Your Information” to its subsidiaries, affiliates, or contracted service providers.
has not sold your information or “shared” it for the purposes of cross-context behavioral advertising. Additionally, the Company does not have actual knowledge that it sells or “shares” personal information of consumers under the age of 16 years old.
has not used or disclosed your “sensitive” personal information for reasons other than those permitted by the CCPA.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
For California Residents Only:

Under the CCPA, California residents have the right to: (1) request that the Company disclose what personal information we collect, use, disclose, and/or sell, including the specific pieces of personal information that we have collected about you; (2) request deletion of personal information that we collect, subject to certain exceptions; (3) request to correct inaccurate personal information; and (4) not receive discriminatory treatment if you exercise these rights.

Only a California resident, or a person registered with the California Secretary of State that a California resident authorizes to act on his or her behalf, may make a verifiable consumer request related to his or her personal information. A California resident may also make a verifiable consumer request on behalf of his or her minor child.

To make a request on your behalf, an authorized agent may use the Contact Information at the bottom of this notice and provide us with proof of your written and signed permission. The Company may also require you to verify your identity and confirm that you gave permission.

To make a request, please use the Contact Information at the bottom of this notice. The Company will ask you for some specific pieces of information in order to verify your request. If we are not able to verify your request, we will not be able to fulfill it.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any information provided through a referral form or through a web portal will be encrypted using TLS technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The security of the transmission of information via the internet is a shared responsibility. Although we do our best to protect your personal information and the other information you may submit through our Website, we cannot guarantee the security of your personal information and other information transmitted to our Website. Any transmission of personal and other information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at privacy@medsourcemi.com.

If you are a California resident and wish to submit a request regarding your personal information:

Call us toll free at (800) 231-5200

Email us at privacy@medsourcemi.com

Date: November 3, 2023